The SHOP OWNER’S EXPO is a 3-day training seminar that focuses on the management needs of independent repair business owners. The content is relevant to hot topics in today’s shop and customized to their business, whether they specialize in general repair, collision or heavy duty truck. Management Success remains on the pulse of the industry and brings technology together with education, creating innovative and high-energy workshops. The SHOP OWNER’S EXPO attracts hundreds of professionals in the automotive and heavy duty aftermarkets, making it the ultimate training and networking event.

KEYNOTE SPEAKER: Dan Askey, NAPA President

As an endorsed partner of NAPA AutoCare, Management Success is proud to announce that this EXPO’s industry update will be provided by Dan Askey. With an extensive background in the Automotive Aftermarket, Dan has dedicated his 39-year career to NAPA. After holding several key positions in NAPA, Dan was promoted to Senior Vice President – Sales for the Automotive Parts Group in 2007 and, in 2010, he accepted the position of President where he now serves as the NAPA spokesperson and industry leader.

Dan was the recipient of numerous awards, including the Automotive Hall of Fame Award for Young Leadership and Excellence and the “Forty under Forty” Award, recognized by the Indianapolis Business Journal. Dan was also awarded the Genuine Parts Company Manager of the Year, the highest honor in GPC, chosen by the Chairman of the Board.

The SHOP OWNER’S EXPO has many great speakers lined up to help provide the ultimate training experience for independent repair shop owners.

SPECIAL GUEST SPEAKER: Brett Penzkofer, Vice President of N.A. Aftermarket for Meritor

As sponsor of the prestigious awards banquet and a recognized global leader in remanufactured commercial vehicle parts, this company’s products are meritorious. Management Success is excited and honored to announce industry influencer, Brett Penzkofer, as a special guest speaker.

Brett assumed the position of Vice President of N.A. Aftermarket in June 2016 where he is responsible for the planning, organization and implementation of all sales, business and operations strategies for Meritor’s North America Aftermarket. With decades of industry experience, Brett has held senior executive positions for companies such as Trailer and Transtar Holding Co.



6:00 PM

Opening Night Reception
Sponsored by NAPA AutoCare*


8:00 AM – 9:00 AM

Registration & Badge Pick-up

9:00 AM – 12:00 PM

General Session

1:30 PM – 5:00 PM

Breakout Training

12:00 PM – 6:00 PM

EXPO Hall Open

6:00 PM – 9:00 PM

Awards Banquet**


8:00 AM – 5:00 PM

Management Training
by Class Selection (for MS Clients)

8:00 AM – 5:00 PM

“Work Smarter, Not Harder” Workshop

10:30 AM – 6:00 PM

EXPO Hall Open

6:00 PM – 9:00 PM

Theme Night Activities**


8:00 AM – 12:00 PM

Management Training & Closing Session

10:00 AM – 1:00 PM

EXPO Hall Open (select vendors)

* Invitation only; limited to shop owners and select vendors.
** Meal Included.

Schedule is subject to change.

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